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Legal Guideline for Debt Review 

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Debt review in South Africa is governed by the National Credit Act 34 of 2005 (NCA), which sets rules to protect consumers and credit providers. This groundbreaking legislation has had a significant impact on the credit industry, aiming to protect consumers and credit providers alike by establishing clear rules and regulations.



What the NCA can do for you?

National Credit Act

The NCA promotes a fair credit marketplace by regulating consumer credit, banning unfair practices, encouraging responsible lending, prohibiting reckless credit, providing for debt reorganization, and managing credit information 

Rights of Over-Indebted Consumers

The NCA protects over-indebted consumers, defining them as those who can’t repay their debts after covering basic living expenses. It grants them rights such as protection from unfair practices and access to debt review.

Responsibilities of Credit Providers

Credit providers must ensure fair and responsible lending practices, avoid reckless lending, and provide clear information about credit agreements.

Impact on Credit Score

Debt review affects a consumer’s credit score, limiting access to new credit during the process but potentially improving the score after successful completion.

Legal Protections and Consumer Rights

The NCA provides protections such as protection from harassment, the right to fair treatment, and access to clear information about credit agreements and the debt review process.